What sets IT providers that truly create value apart from the rest of the market? In Radar’s Supplier Quality 2026 – Sweden’s largest quantitative study of customer-perceived quality and customer value in the IT market – HiQ is highlighted as one of the providers perceived to deliver strong operational, tactical and strategic value to its customers during 2025.

Radar’s annual supplier quality assessment is based on evaluations from more than 1,300 Swedish organizations. Within consulting services (regional/integrators), HiQ is one of five providers that, in no particular order, are perceived by customers as creating strong operational, tactical and strategic value throughout 2025.

“For us, this is a clear confirmation that the way we work closely with our customers makes a real difference in practice. Combining deep technical expertise with a strong understanding of our customers’ business goals and challenges is crucial to creating long-term value – especially in a more uncertain world,” says Peter Arrhenius, CEO of HiQ.

This year’s results indicate that customers are increasingly looking for providers that can act as proactive and reliable partners.

“Radar Supplier Quality 2026 shows that customers, despite uncertainty and lower satisfaction overall, reward providers that deliver strong fundamentals with high quality. This underlines the value of strong, proactive partnerships – and makes leading providers even more attractive compared to the market average,” says Janko Lind, CEO of Radar.

Radar Supplier Quality 2026 was published in January 2026 and is based on data collected during 2025. In addition to HiQ, Axians, Knowit, Nexer and Sopra Steria are highlighted by Radar in the same category, listed in alphabetical order.

Read more about the study and access the report at Radar.

Øresundsbron continues its efforts to simplify and improve the digital customer journey. Through a new framework agreement, both product development and the internal IT environment will be strengthened. HiQ is one of the selected suppliers providing specialist and consulting services in digital development.

Read the full news on Øresundsbron’s website here.

The framework agreement is part of a broader initiative to modernize Øresundsbron’s digital platforms and future-proof its digital development, with the aim of increasing flexibility, innovation, and better digital services for both private and business customers.

“Øresundsbron plays a central role in the region’s infrastructure, and we look forward to contributing our expertise to a long-term effort where digital solutions are critical to both operations and the customer experience,” says Nina Trobäck, Regional Manager at HiQ, Southern Sweden.

Through the four-year agreement, HiQ will have the opportunity to contribute specialist expertise and work closely with Øresundsbron’s teams in the continued digitalisation and development of business-critical systems.

After several decades with the same payroll system, Region Östergötland faced a major need for modernization. With support from HiQ, the region carried out one of the most significant initiatives in its digital HR transformation – the implementation of a completely new, integrated HR ecosystem for scheduling, payroll, HR master data, travel expenses and reimbursements.

As the transformation began, the region chose to open the door to new providers. Through a negotiated procurement process, a supplier previously not active in the regional market was selected – enabling a solution that better matched operational needs and supported new technical capabilities and modern ways of working. A step aligned with the broader digitalisation trend currently shaping the public sector.

HiQ’s project manager led the entire journey – from requirements gathering and procurement to implementation and rollout. With proactive leadership, clear communication and strong change management, the project fostered engagement, transparency and confidence during a period marked by uncertainty. Close dialogue with the organization and a clear focus on usability ensured a smooth transition and broad support across the region.

The result is a modern, efficient, and future-proof HR ecosystem that strengthens Region Östergötland’s digital capabilities within HR IT. The project has also been nominated for HR System Project of the Year 2024/2025 in HerbertNathan & Co’s annual survey of HR and payroll systems – a testament to its ability to create real value through digital transformation and human drive.

Svenska kraftnät has introduced several new measures to create a more stable price formation in the Swedish balancing market. Behind parts of the technical development is HiQ, which has contributed to developing the automation required as the power grid becomes more heavily utilised – and as production varies with the availability of sun and wind.

Read the full announcement from Svenska kraftnät here.

The changes are being implemented to adapt the balancing process to a power system with greater imbalances and faster changes in grid flows. With the transition to 15-minute time resolution, it becomes easier to use more resources – for example batteries, demand response, and solar and wind power. At the same time, this places high demands on advanced automation within the market’s systems.

To meet these demands, Svenska kraftnät has made changes to the balancing process and further developed the national bid selector, introducing new functions aimed at reducing price fluctuations and contributing to a more stable price formation.

HiQ has played a key role in the development of the new automated balancing system – an important step towards a more efficient and robust power system.

“Assignments like this show how crucial software is for creating a robust power system that can handle both variations in electricity demand and unexpected strains. It’s not just about technology, it’s about building solutions that strengthen society’s most critical functions,” says David Sandberg, Head of Public Sector at HiQ.